{"id":32813,"date":"2026-02-13T23:03:40","date_gmt":"2026-02-13T23:03:40","guid":{"rendered":"https:\/\/elmasria-store.com\/%d8%b3%d9%8a%d8%a7%d8%b3%d8%a9-%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%b1%d8%ac%d8%a7%d8%b9-%d9%88%d8%a7%d9%84%d8%a7%d8%b3%d8%aa%d8%a8%d8%af%d8%a7%d9%84-%d9%88%d8%a7%d9%84%d8%a5%d9%84%d8%ba%d8%a7%d8%a1\/"},"modified":"2026-02-17T23:20:32","modified_gmt":"2026-02-17T23:20:32","slug":"refund-cancellation-policy","status":"publish","type":"page","link":"https:\/\/elmasria-store.com\/en\/refund-cancellation-policy\/","title":{"rendered":"Refund &#038; Cancellation Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><\/h2>\n\n\n\n<p><\/p>\n\n\n\n<p>Return, Exchange &amp; Cancellation Policy<\/p>\n\n\n\n<p>Customer satisfaction is our priority at <strong>Elmasria-Store<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1\ufe0f\u20e3 Return Period<\/h2>\n\n\n\n<p>Customers have the right to request a return or exchange within <strong>14 days<\/strong> from the date of delivery.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2\ufe0f\u20e3 Return Conditions<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The product must be in its original condition.<\/li>\n\n\n\n<li>The product must not show any damage or breakage caused by misuse.<\/li>\n\n\n\n<li>The product must be returned with all original accessories and packaging.<\/li>\n\n\n\n<li>The original invoice or order number must be provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3\ufe0f\u20e3 Shipping Costs<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In case of a manufacturing defect: the store covers the shipping cost.<\/li>\n\n\n\n<li>In case of change of mind: the customer bears the shipping cost.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4\ufe0f\u20e3 Refund Method<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Refunds are issued using the original payment method.<\/li>\n\n\n\n<li>For online payments, the refund will be processed within <strong>7 business days<\/strong>, depending on the bank.<\/li>\n\n\n\n<li>For Cash on Delivery orders, the refund will be transferred via a method agreed upon with the customer.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">5\ufe0f\u20e3 Order Cancellation<\/h2>\n\n\n\n<p>Orders may be canceled before shipment by contacting customer service.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Return, Exchange &amp; Cancellation Policy Customer satisfaction is our priority at Elmasria-Store. 1\ufe0f\u20e3 Return Period Customers have the right to<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32813","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/pages\/32813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/comments?post=32813"}],"version-history":[{"count":1,"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/pages\/32813\/revisions"}],"predecessor-version":[{"id":32820,"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/pages\/32813\/revisions\/32820"}],"wp:attachment":[{"href":"https:\/\/elmasria-store.com\/en\/wp-json\/wp\/v2\/media?parent=32813"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}