Privacy Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your express consent and we only use your information as described in the Privacy Policy. We view protecting your privacy as a principle and we clearly understand your information is one of our most important assets. We store and process your information on our computers which are protected by physical and technological security devices and we use third party verification and reliability principles of privacy. If you object to your information being transferred or used in this way, please do not use the Site.

How can I access and correct or delete my personal information?

To access your personal information collected online, and to keep it true, complete and current, or to request its deletion, if permitted by applicable law, you may contact us at info@elmasria-store.com In some cases, we may not be able to delete some information Personal information about you where we are required to retain information by law or regulation, to continue to administer the service you have requested, to ensure that we respect your preferences, or for other necessary and lawful business purposes. Where it is submitted, you may also update personal information about you online by amending information you have previously entered in forms or data fields on our websites. Your ability to access and correct personal information may be restricted by applicable law or the Cross Border Privacy Rules Policy, or if it: Disrupts our ability to comply with a legal or ethical obligation or our ability to investigate and file or defend legal claims; Disclosure of personal information about third parties may result in a breach of contract or disclosure of trade secrets or other commercial information owned by us or a third party.
Note that in some cases, such as listening to social media, we are not the original publisher of the personal information we may collect. We will do our best to respect your rights in relation to what we collect, but it is your responsibility to contact your social media or website to exercise your data rights as permitted by local law.

What is our contact address for privacy questions?

If you have questions about this policy or our information collection, use and disclosure practices, you may contact us by email at info@elmasria-store.com to the nature of the information you entered. We will use reasonable efforts to respond promptly within the time required by law which is generally 5 business days or less to requests, questions or concerns you may have about access to or use of your personal information.
We may contact you for follow-up information and may forward your inquiry to other individuals within or outside our Company who work for us and are responsible for tasks related to the subject matter of your inquiry. Except as required by law or our Cross Border Privacy Rules Policy, we cannot guarantee that questions or comments will be answered on topics not related to this Policy or our privacy practices.

Transaction Currency:

Standard transaction currency on the e-commerce portal is EGP If the customer is using a credit card provided by banks other than those in Egypt, the amount on the credit card invoice may vary due to exchange rate fluctuations and any fees that may have been deducted from the card issuer/bank .

Merchant country:

Al Masria Store is a limited liability company registered in the Arab Republic of Egypt